Frankie, MSc Forensic Psychology 

When I first applied to be a Student Ambassador, I was mainly looking for something practical: a way to build work experience while studying, without having to travel far or take on something too demanding. 

What I didn’t expect was how much the role would build my confidence, or how much I would enjoy it. 

Why I became a Student Ambassador

As a student, finding flexible work that actually helps you build relevant skills can be difficult. Being a Student Ambassador felt like the perfect option. It was on campus, flexible and gave me the chance to get involved in events I otherwise would not have had access to.  

I also liked the idea of doing something varied. One day you might be supporting an open day, the next you could be working at graduation or attending an external event. It does not feel like a typical job. It is fun and exciting, which is exactly what you want alongside your studies. 

What the application process was like

When I applied, it started with a simple online application where you talked about your skills and how you would handle certain situations. You did not need lots of work experience. It was more about showing your potential, your personality and how you think.  

After that, I was invited to a group interview. We had to work together on a task and even set up one of the exhibition banners, which is definitely harder than it looks with five people! It was a great way for the team to see how we communicated, problem solved and worked together. 

The opportunities I didn’t expect 

One of the best parts of being a Student Ambassador is the variety. Graduation stands out as one of my favourite experiences. Being part of such an important day for students and their families was really special, and it made me feel much more prepared for my own graduation. You even pick up practical tips, like how early to arrive and how everything runs behind the scenes.  

I also had the chance to work at events like Wimbledon BookFest, where I got to see high profile speakers, and national exhibitions in cities like Manchester and Birmingham. Those trips often included travel, accommodation and food, which, as a student, is always a bonus.  

Even the smaller events, like open days, were really rewarding. I especially enjoyed representing Whitelands and sharing what makes the campus unique. It felt like giving something back to my own community.  

I went from picking up the occasional shift to working around 15 to 30 hours a month in my final year. It is flexible, so you can choose what fits around your studies. 

What I gained from the role 

I can honestly say I am a completely different person now compared to when I started. In first year, I was shy, worried about what people thought and hesitant to put myself forward. 

Through this role, I learned how to speak confidently to new people, take on responsibility, lead, stay calm under pressure and handle difficult situations. Those are skills I will take with me into any career. 

You can be shy, introverted or unsure of yourself. I definitely was at the start. What matters more is being willing to step outside your comfort zone and give it a go. In fact, being yourself is what makes you relatable. You will meet prospective students who feel exactly the same way you did, and hearing from someone genuine can make a huge difference to them.

The people you meet 

For me, the role did not necessarily mean making entirely new friendship groups, but it definitely strengthened the friendships I already had. Working early mornings, setting up events and navigating challenges with others really creates a bond. There is something about shared experiences, especially the slightly chaotic ones, that brings people closer. 

You also build a wider sense of community on campus. You start recognising familiar faces, chatting between shifts and feeling more connected to university life.

A full-circle experience 

Recently being recognised by Aim Higher as Ambassador of the Year is something I am really proud of. The award recognised my contribution as a positive role model to learners.  

What made it even more meaningful is that I had experienced outreach programmes like Aim Higher before coming to the University of Roehampton. To now play that role for other students feels like a full circle moment.  

It is a reminder that you do not have to come from a certain background to belong at university. Opportunities like this help show that there is space for everyone, and that your story can inspire someone else too.

My advice on becoming a Student Ambassador 

Being a Student Ambassador is not just a part-time job. It is an experience that helps you grow. 

It builds your confidence, expands your opportunities and helps you feel more connected to university life. By the time you finish, you will realise just how far you have come. 

Thinking about becoming a Student Ambassador? Take that step. It could build your confidence, open up new opportunities and help you feel even more connected to Roehampton.