Library contacts and help
Below are the ways in which you can get in touch with the Library or get Library support.
- Come find us in the Library building at the Welcome Desk!
- Our new Library Chat system is really popular with students! If you’re studying online, use Library Chat for instant Library support Mon-Fri 9am-7pm. To chat, follow the link on the Library homepage.
- Text for Help on 0772 395 4232 – this instant text service lets you text the Welcome Desk anonymously to report a noise issue or any other problem you might have while studying in the Library. Mon – Fri, 9am-7pm.
- Call: 020 8392 3700 – Mon-Fri 8am-7pm and Sat-Sun 10am-9pm
- Email: library@roehampton.ac.uk
- Refer to the dedicated Library FAQs here
- Follow our Twitter and Instagram
Academic Achievement team -what do they do and how can they help me?
Whatever stage you are at – foundation, undergraduate or postgraduate – the Academic Achievement Team is here to help you.
Need help finding the right resources, starting your dissertation, referencing or working with Stats? Try our online drop-in service, which runs throughout the week until 18 December.
You can check out the AA workshops or book a drop-in session on the Learning Skills Hub (Moodle). And if you missed a live online AA Team session, catch-up with our Webinars & Workshop Recordings
Take a look at our Online Study Tool Kit on the Library website. It’s got materials for New Starters , Webinar recordings, Workshops & Events, Subject Resources and Referencing all in one place.
And don’t forget to sign up to the AA team newsletter on the Learning Skills Hub on Moodle to get updates, news and top tips.
Studiosity
Remember, Studiosity is your friend over the winter break. This free, online, 24/7 writing feedback service gives you access to on-demand study skills help whenever you need it, wherever you are:
- Writing feedback – you can upload your work at any time and get feedback within 24 hours.
- Connect Live- live support in areas including basic English, maths and stats, science and generic study skills via online chat and a collaborative whiteboard service.
You can find the Studiosity link on your Moodle dashboard page and on the bottom right of the Library home page.
Your student ID is essential
You need to scan your ID to come in to the Library foyer and again at the turnstile gates, as well as for borrowing books.
Forgot your ID? You can still come to the Library if you sign in at the Welcome desk. You can do this up to three times per academic year.
Covid safety measures and Library tips
Coming to study in the Library? Make sure you have a face covering (unless exempt) and keep it on at all times while you’re in the building. It’s a good idea to use a face covering you’re comfortable wearing for long periods of time while you’re studying in the Library.
There are lots of hand sanitiser stations and we have a book quarantine system in place – we want to make sure our book/laptops are safe for you to use!
Library study areas
To keep yourself and others safe, you should stick to the social distancing measures in the Library. You’ll find plenty of individual study spaces as well as areas where you can study with one other person. Just follow the Library signage or speak to Library staff if you need some help.
Need to work as a group? Please make use of online platforms such as Zoom/Microsoft Teams/ GoogleMeet etc.
View our online resources 24/7
We subscribe to a vast collection on online resources. Just log in with your Roehampton username and password for easy access. Our eBooks are available 24/7 and you can access them everywhere.
Looking for resources specific to your course? Check out the subject resources page.
Read newspapers online using Newsreader or find your favourite festive films at ROB Roehampton or KANOPY.
Book loans – the basics
Did you know you can borrow up to 18 items?
And to make it easier for you, Library items renew automatically up to 18 times.
Just keep an eye on your Roehampton emails; we’ll let you know if your items have been reserved and you need to return them.
Check out our Library induction tour video
We’ve put together all your Library need-to-know essentials in a 4-min video. It’s a great way to get an overview of how the Library works. You’ll find it on the New Starter page. We also have lots of videos and tutorials on our All Library Tutorials page to help you get the most out of the Library.